How to Change Personal Information on Emirates ID

Abhinav

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The Emirates ID is the official identity card for UAE residents and citizens, issued by the Federal Authority for Identity and Citizenship (ICA). Accurate information on your Emirates ID is essential for accessing government services, healthcare, banking, and residency procedures. Occasionally, residents and citizens need to update personal information on their Emirates ID due to changes in name, marital status, passport details, or other personal data.

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This guide provides a step-by-step process to change personal information on Emirates ID, including required documents, fees, and tips for smooth processing.

Why Update Personal Information on Emirates ID?

Updating personal information is crucial for several reasons:

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  • Legal Compliance: Accurate records are mandatory under UAE regulations.
  • Prevent Service Disruption: Banks, healthcare, and government services require correct Emirates ID information.
  • Visa and Residency Accuracy: Ensures that residency visas, work permits, and other legal documents match ICA records.
  • Travel and Official Verification: Airlines and authorities rely on Emirates ID for identification and verification.

Common updates include:

  • Name changes due to marriage, divorce, or legal correction
  • Passport number updates after renewal
  • Nationality changes
  • Gender correction
  • Address or contact detail updates

Required Documents for Emirates ID Personal Information Update

Depending on the type of update, the ICA requires specific supporting documents:

Type of UpdateRequired DocumentsNotes
Name ChangeMarriage certificate, divorce decree, or court orderMust be official and attested
Passport UpdateNew passport copyBoth old and new passport copies may be required
Nationality ChangeCitizenship certificateUsually applicable for naturalization cases
Gender CorrectionCourt order or medical certificationLegal approval required
Address UpdateTenancy contract, utility bill, or official address proofMust be valid at the time of submission
Lost/Damaged IDPolice report or declarationRequired for replacement along with updated info

Tip: Always provide clear, attested copies of documents in PDF or JPEG format when submitting online.

Step-by-Step Guide to Update Emirates ID Personal Information

Step 1: Access ICA Smart Services or ICP Portal

  • Visit the official ICA portal or use the ICA Smart App.
  • Log in using UAE Pass, Emirates ID credentials, or registered mobile/email.

Step 2: Navigate to Emirates ID Services

  • Select Smart Services → Emirates ID → Update Personal Information.
  • Choose the type of update (name, passport, nationality, gender, address).

Step 3: Enter Updated Details

  • Carefully enter the new information as per the official documents.
  • Verify spelling, dates, and other critical details to avoid errors.

Step 4: Upload Supporting Documents

  • Attach scanned copies of the relevant documents required for the update.
  • Ensure files are legible and meet ICA file format and size requirements.

Step 5: Submit Update Request

  • Review all entries and documents for accuracy.
  • Submit the request and note the application reference number for tracking.

Step 6: Pay Fees (If Applicable)

  • Some updates may require nominal fees depending on the type of change.
  • Payment can be made online via credit/debit card or UAE online banking.

Step 7: Schedule Biometric Appointment (If Required)

  • Certain updates, like name or gender correction, may require updated biometric registration.
  • Book a convenient appointment at an ICA or authorized service center.

Step 8: Track Application Status

  • Monitor the status via the ICA portal or Smart App.
  • Updates are generally processed within 5–10 working days, and notifications are sent via SMS or email.

Emirates ID Update Fees

Fees may vary depending on the type of personal information change:

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Update TypeFee (AED)Notes
Name or Passport Update100Standard processing fee
Nationality or Gender Update150Includes legal verification
Address Update50Minimal processing fee
Biometric Update (if required)50Applicable for new fingerprints or photo
Replacement Fee (Lost/Damaged)100–150Depending on urgency or reason
Delivery Charges25–50Optional home delivery service

Tips for Smooth Emirates ID Personal Information Update

  • Prepare Documents in Advance: Ensure all supporting documents are attested and scanned clearly.
  • Check Accuracy: Match all updates with official documents to avoid delays or rejection.
  • Schedule Biometric Updates Early: Book appointments promptly if required.
  • Track Application Regularly: Use the ICA portal or Smart App for updates.
  • Renew ID if Near Expiry: Combine personal updates with renewal to save time and avoid fines.

Overview Table

Step/AspectAction/DetailsNotes
Access ICA ServicesICA Smart App / PortalUse UAE Pass or Emirates ID login
Select Update TypeName, passport, nationality, gender, addressChoose accurately
Enter Updated DetailsAs per official documentsVerify all information
Upload Supporting DocumentsPDF/JPEG copiesAttested and legible documents required
Submit Request & Pay FeesOnline paymentKeep application reference number
Biometric Appointment (if needed)Book at ICA centerRequired for certain updates
Track StatusICA portal / Smart AppTypical processing 5–10 working days

FAQs

Q1: Can I update my Emirates ID personal information online?
A1: Yes, most updates can be done online via the ICA Smart App or portal.

Q2: How long does it take to update personal information on Emirates ID?
A2: Standard processing takes approximately 5–10 working days; biometric updates may take longer.

Q3: Do all personal information updates require fees?
A3: Some updates, like address changes, may have minimal fees, while name, passport, or gender updates usually require a standard processing fee.

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Abhinav

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