The Emirates ID is the official identity card for all UAE residents and citizens, issued and managed by the Federal Authority for Identity and Citizenship (ICA). It is mandatory for accessing government services, banking, healthcare, and visa-related procedures. Checking the status of your Emirates ID is crucial to ensure your card is being processed on time and to avoid fines or delays in official matters.
This guide provides an updated 2025 overview of how to check your Emirates ID status, common issues, processing times, and tips for smooth application tracking.
Importance of Checking Emirates ID Status
Knowing the status of your Emirates ID is important for several reasons:
- Avoid Delays: Ensure your ID is ready before expiry or before applying for visa renewals.
- Track Processing: Confirm that your application is under processing and not delayed.
- Plan Renewals or Replacements: Early awareness allows you to handle renewals, replacements, or lost ID applications without rushing.
- Legal Compliance: Carrying a valid Emirates ID is mandatory under UAE law.
Methods to Check Emirates ID Status Online
UAE residents and citizens have multiple ways to check their Emirates ID status conveniently.
1. ICA Official Website
The ICA e-service portal allows users to check Emirates ID status online:
- Visit the ICA official website: https://www.ica.gov.ae
- Navigate to E-Services → Emirates ID → Check Application Status
- Enter the required details:
- Emirates ID number or application number
- Date of birth
- Click Submit to view the current status of your application.
2. ICA Smart App
The ICA Smart App is available for iOS and Android devices and offers a user-friendly interface:
- Download and install the app.
- Login with your registered mobile number or Emirates ID number.
- Navigate to Emirates ID Services → Check Status.
- Status updates are displayed in real-time, including processing, dispatch, or delivery stages.
3. Call ICA Customer Service
For those unable to use online services, ICA customer service can provide status updates:
- Call 600522222 within the UAE.
- Provide Emirates ID number and date of birth.
- Receive a verbal status update from the service representative.
Emirates ID Processing Timeline
Understanding processing timelines helps in planning renewals or replacements:
| Type of Application | Standard Processing Time | Notes |
|---|---|---|
| New Emirates ID | 7–10 working days | From date of biometric registration |
| Renewal (Resident) | 7–10 working days | Depends on validity period chosen |
| Renewal (Citizen) | 5–7 working days | Usually faster due to priority processing |
| Lost ID Replacement | 7–10 working days | Urgent service reduces it to 1–3 days |
| Damaged ID Replacement | 7–10 working days | Standard processing applies |
| Biometric Update Required | Additional 1–2 days | If data needs to be refreshed |
Note: Delivery options may add 1–2 days to the total time.
Common Status Messages and What They Mean
When checking Emirates ID status, you may encounter the following messages:
- “Under Processing” – Application is being reviewed; no action needed.
- “Biometric Pending” – You need to visit a service center for fingerprint/photo capture.
- “Card Printed” – Emirates ID has been produced and is ready for dispatch.
- “Dispatched/Delivered” – The card is either en route to your home or ready for collection at the service center.
- “Rejected” – Application has issues; check notifications or contact ICA for corrections.
Tips to Ensure Smooth Status Updates
- Keep Contact Information Updated: ICA sends notifications via SMS and email regarding your application.
- Track Regularly: Monitor status at least weekly to avoid surprises.
- Check Accuracy: Ensure all information submitted in your application matches your passport/residency details.
- Book Appointments Early: If biometric capture is required, schedule it promptly to avoid delays.
- Avoid Multiple Applications: Submitting multiple requests for the same card may cause processing issues.
Overview Table
| Step | Action | Platform/Tool | Notes |
|---|---|---|---|
| 1 | Visit ICA Website or App | ICA Portal / Smart App | Official, secure source |
| 2 | Select Emirates ID Services | E-Services → Emirates ID | Choose “Check Status” |
| 3 | Enter Application Details | Emirates ID / DOB | Ensure accuracy |
| 4 | Submit Request | Online Submission | Status displayed instantly |
| 5 | Follow Status Updates | App Notifications / ICA Portal | Includes processing, biometric, and delivery stages |
| 6 | Contact ICA if Rejected | Customer Service | Call 600522222 for guidance |
FAQs
Q1: How often should I check my Emirates ID status?
A1: Once every few days during processing is sufficient to stay updated.
Q2: Can I track my Emirates ID status if I lost the application number?
A2: Yes, using your Emirates ID number or passport details instead.
Q3: What should I do if my Emirates ID status shows “Rejected”?
A3: Contact ICA immediately to correct any discrepancies or submit missing documents.
